Digital Democracy: Disparity Between Urban- Rural Digital Democracy in North Banten and South Banten, Indonesia
DOI:
https://doi.org/10.62503/gr.v4i1.58Keywords:
Urban-Rural Digital, Digital democracy, Comparative Study, Banten Province, IndonesiaAbstract
Digital platforms have now become a new avenue for citizens to express their opinions, hold those in power accountable, and engage in the political process. While it offers many benefits, digital democracy also faces significant challenges, including the digital divide. This research attempts to examine the disparity between urban and rural digital democracy in Banten Province, represented by North Banten and South Banten. The purpose of this research is to examine and understand the practice of digital democracy and its gaps in Banten Province. This research is urgently needed to examine how digital democracy is implemented in public spaces to encourage their participation in politics and government. The research is focused on Banten Province, as a significant gap in the implementation of digital democracy exists between urban areas (North Banten) and rural areas (South Banten). The research employed a qualitative method with a case study approach. The research findings indicate that the digital democracy gap between rural areas, represented by Lebak Regency and Pandeglang Regency, and the government in urban areas, represented by Tangerang City, Tangerang Regency, and South Tangerang City, is indeed present. The main gap is evident in the number of public spaces provided by the government for the public to participate in conveying aspirations, complaints, grievances, and even suggestions regarding the provision of public services. The gap also exists in the access that local communities have to the provided public spaces. Financial limitations affect the region's capacity to offer a more sufficient digital public space system.
References
Abhipraya, F. A., & Widodo, B. E. C. (2021). Kegagalan keterlibatan politik: Dari kesenjangan digital menuju kesenjangan demokrasi. Jurnal Politik Profetik, 9(2), 260–277. https://doi.org/10.24252/profetik.v9i2a5
Alfirisi, S., Sujana, N., & Rantau, M. I. (2024). Implementasi e-government pada layanan informasi publik melalui aplikasi Tangerang Gemilang di Kabupaten Tangerang. Jurnal Ilmiah Wahana Pendidikan, 10(4), 817–824. https://doi.org/10.5281/zenodo.10533303
Alim, S., & Dharma, A. F. (2021). Youtube sebagai ruang publik alternatif bagi anak muda. Expose: Jurnal Ilmu Komunikasi, 4(1), 1. https://doi.org/10.33021/exp.v4i1.1437
Anderson, S. C. (2009). Hegel's theory of recognition: From oppression to ethical liberal modernity. Continuum.
Arendsen, R., Peters, O., ter Hedde, M., & van Dijk, J. (2014). Does e-government reduce the administrative burden of businesses? An assessment of business-to-government systems usage in the Netherlands. Government Information Quarterly, 31(1), 160–169. https://doi.org/10.1016/j.giq.2013.09.002
Asenbaum, H. (2021). Rethinking digital democracy: From the disembodied discursive self to new materialist corporealities. Communication Theory, 31(3), 360–379. https://doi.org/10.1093/ct/qtz033
Athmay, A. (2015). Demographic factors as determinants of e-governance adoption: A field study in the United Arab Emirates (UAE). Transforming Government: People, Process and Policy, 9(2), 159–180. https://doi.org/10.1108/TG-07-2014-0028
Awoleye, O. M., Ojuloge, B., & Ilori, M. O. (2014). Web application vulnerability assessment and policy direction towards a secure smart government. Government Information Quarterly, 31(1), S118–S125. https://doi.org/10.1016/j.giq.2014.01.012
Berg, J., Lindholm, J., & Högväg, J. (2021). How do we know that it works? Designing a digital democratic innovation with the help of user-centered design. Information Polity, 26(3), 221–235. https://doi.org/10.3233/IP-200282
Blasi, S., Ganzaroli, A., & De Noni, I. (2022). Smartening sustainable development in cities: Strengthening the theoretical linkage between smart cities. Sustainable Cities and Society, 80, 103793. https://doi.org/10.1016/j.scs.2022.103793
Bouzguenda, I., Alalouch, C., & Fava, N. (2019). Towards smart sustainable cities: A review of the role digital citizen participation could play in advancing social sustainability. Sustainable Cities and Society, 50, 101627. https://doi.org/10.1016/j.scs.2019.101627
Brill, M. (2021). From computational social choice to digital democracy. Proceedings of the Thirtieth International Joint Conference on Artificial Intelligence. https://doi.org/10.24963/ijcai.2021/698
Chen, D., Wawrzynski, P., & Lv, Z. (2021). Cyber security in smart cities: A review of deep learning-based applications and case studies. Sustainable Cities and Society, 66, 102655. https://doi.org/10.1016/j.scs.2020.102655
Creswell, J. W. (2015). Research design: Pendekatan kualitatif, kuantitatif dan mixed. Pustaka Pelajar.
Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). SAGE Publications.
Dasaryandi, K. R., Arif, Y., & Wijaya, E. R. (2019). Kepuasan masyarakat terhadap pelayanan rumah sakit rujukan di Provinsi Kepulauan Riau tahun 2019. NERS Jurnal Keperawatan, 15(2), 119–124. https://doi.org/10.25077/njk.15.2.119-124.2019
Deseriis, M. (2021). Rethinking the digital democratic affordance and its impact on political representation: Toward a new framework. New Media & Society, 23(8), 2452–2473. https://doi.org/10.1177/1461444820929678
Dwifatma, A. (2021). Media komunitas sebagai bentuk demokrasi partisipatoris (Studi pada 'Warta Desa' di Pekalongan, Jawa Tengah). Jurnal Interact Atma Jaya, 10(1). https://doi.org/10.25170/interact.v10i1.2321
Gottschalk, P. (2009). Maturity levels for interoperability in digital government. Government Information Quarterly, 26(1), 75–81. https://doi.org/10.1016/j.giq.2008.03.003
Guandalini, I. (2022). Sustainability through digital transformation: A systematic literature review for research guidance. Journal of Business Research, 148, 456–471. https://doi.org/10.1016/j.jbusres.2022.05.003
Ikhsan, M., & Ramadhan, G. (2025). Cyberaktivisme: Aktivisme digital pada masyarakat Kota Serang. Jnanaloka, 6(2), 67–77. https://doi.org/10.36802/jnanaloka.2025.v6-no2-67-77
Kannapadang, D., Munawaroh, S., & Purwanto, S. A. (2025). Optimizing e-government for enhanced transparency and accountability in local governance. JIMKES, 13(5), 4203–4212. https://doi.org/10.37641/jimkes.v13i5.3962
Khan, G. F., & Park, H. W. (2013). The e-government research domain: A triple helix network analysis of collaboration at the regional, country, and institutional levels. Government Information Quarterly, 30(2), 182–193. https://doi.org/10.1016/j.giq.2012.09.003
Khan, Z. A., Soomro, K. A., & Tahir, M. A. (2015). Towards cloud based big data analytics for smart future cities. Journal of Cloud Computing, 4(2), 1–11. https://doi.org/10.1186/s13677-015-0026-8
Kleinhans, R., van Ham, M., & Evans-Cowley, J. (2015). Using social media and mobile technologies to foster engagement and self-organisation in participatory urban planning and neighbourhood governance. Planning Practice & Research, 30(3), 237–247. https://doi.org/10.1080/02697459.2015.1051320
Kusumasari, B., Setianto, A., Widodo, & Pang, L. L. (2018). A study on digital democracy practice: Opportunities and challenges of e-health implementation in Indonesia. Jurnal Ilmu Sosial Dan Ilmu Politik, 22(1), 1–16. https://doi.org/10.22146/jsp.28863
Lim, M. (2013). Many clicks but little sticks: Social media activism in Indonesia. Journal of Contemporary Asia, 43(4), 636–657. https://doi.org/10.1080/00472336.2013.769386
Masduki. (2021). Media control in the digital politics of Indonesia. Media and Communication, 9(4). https://doi.org/10.17645/mac.v9i4.4225
Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation: Results from expert interviews. Government Information Quarterly, 36(4), 101385. https://doi.org/10.1016/j.giq.2019.06.002
Mossberger, K., Tolbert, C. J., & Gilbert, M. (2006). Race, place, and information technology. Urban Affairs Review, 41(5), 583–605. https://doi.org/10.1177/1078087405283511
Norris, P. (2001, April). The worldwide digital divide: Information poverty, the Internet and development [Paper presentation]. Annual Meeting of the Political Studies Association of the UK, Manchester, UK.
Nugroho, B. H. (2025). Digital activism and youth participation in Indonesia: A qualitative study of social media's role in contemporary social movements. Priviet Social Sciences Journal, 5(10), 91–105. https://doi.org/10.55942/pssj.v5i10.603
Nugroho, M. K., & Fahadayna, A. C. (2025). Demokrasi siber dan resiliensi siber di Indonesia: Studi tentang kualitas demokrasi Indonesia dalam pemilu 2014–2023/4. Jurnal Pendidikan Indonesia, 6(1), 116–129. https://doi.org/10.59141/japendi.v6i1.7090
Nurrohman, B. (2020). E-government sebagai upaya inovasi dalam pelayanan pajak daerah Kabupaten Pandeglang. Jurnal Polinter, 5(2), 20–30. https://doi.org/10.52447/polinter.v5i2.4055
Osella, M., Ferro, E., & Pautasso, M. E. (2016). Toward a methodological approach to assess public value in smart cities. In J. R. Gil-Garcia, T. A. Pardo, & T. Nam (Eds.), Smarter as the new urban agenda: A critical approach to attaining smart urban development (pp. 129–148). Springer. https://doi.org/10.1007/978-3-319-17620-8_7
Pereira, G. V., Cunha, M. A., Lampoltshammer, T. J., Parycek, P., & Testa, M. G. (2017). Increasing collaboration and participation in smart city governance: A cross-case analysis of smart city initiatives. Information Technology for Development, 23(3), 526–553. https://doi.org/10.1080/02681102.2017.1353946
Putri, I. R., & Pratiwi, E. (2022). Aktivisme digital dan pemanfaatan media baru sebagai pendekatan pemberdayaan masyarakat atas isu lingkungan. Bricolage: Jurnal Magister Ilmu Komunikasi, 8(2), 231. https://doi.org/10.30813/bricolage.v8i2.3303
Ramadhan, G., & Nurrohman, B. (2024). Digital sovereignty: Woman sovereignty in digital space discourse in Banten. Jurnal Ilmu Administrasi (JIA), 21(2), 130–145. https://doi.org/10.31113/jia.v21i2.1172
Rizki, M., & Hanafie, H. (2023). Penggunaan aplikasi Laksa dalam mewujudkan transparansi dan partisipasi masyarakat di Kota Tangerang. Transparansi: Jurnal Ilmiah Ilmu Administrasi, 6(1), 28–36. https://doi.org/10.31334/transparansi.v6i1.2813
Rose, J., Persson, J. S., & Heeager, L. T. (2015). How e-government managers prioritise rival value positions: The efficiency imperative. Information Polity, 20(1), 35–59. https://doi.org/10.3233/IP-150349
Shamsuzzoha, A., Nieminen, J., Piya, S., & Rutledge, K. (2021). Smart city for sustainable environment: A comparison of participatory strategies from Helsinki, Singapore and London. Cities, 114, 103194. https://doi.org/10.1016/j.cities.2021.103194
Singgalen, Y. A. (2021). Pemilihan metode dan algoritma dalam analisis sentimen di media sosial: Systematic literature review. Journal of Information Systems and Informatics, 3(2), 278–302. https://doi.org/10.33557/journalisi.v3i2.125
Suharno, S. (2012). Kebijakan peraturan daerah berbasis politik rekognisi dan resolusi konflik etnik. Informasi, 38(2). https://doi.org/10.21831/informasi.v2i2.4449
Syahputri, I. B., & Katimin, K. (2024). Pengaruh aktivis mahasiswa dalam perubahan sosial politik di era digital 5.0. Ganaya: Jurnal Ilmu Sosial Dan Humaniora, 7(4), 25–36. https://doi.org/10.37329/ganaya.v7i4.3490
Yusuf, R. R., & Sari, N. (2021). Demokrasi digital di Indonesia: Studi kasus implementasi di Pemerintah Provinsi DKI Jakarta. Jurnal Sumber Daya Aparatur, 3(2), 51–61. https://doi.org/10.32834/jsda.v3i2.361
Zhang, J., Lyu, Y., Li, Y., & Geng, Y. (2022). Digital economy: An innovation driving factor for low-carbon development. Environmental Impact Assessment Review, 96, 106821. https://doi.org/10.1016/j.eiar.2022.106821
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Bayu Nurrohman, Gilang Ramadhan, Luki Oka Prastio

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
1. Licence
Use of articles will be governed by the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International license as currently displayed on the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (CC BY-NC-SA 4.0).
2. Author(s)' Warranties
The author warrants that the article is original, written by the stated author(s), has not been published before, contains no unlawful statements, does not infringe the rights of others, is subject to copyright that is vested exclusively in the author and free of any third-party rights, and that any necessary written permissions to quote from other sources have been obtained by the author(s).
3. User Rights
The spirit of Government & Resilience is to disseminate articles published as freely as possible. Under the Creative Commons license, Government & Resilience permits users to copy, distribute, display, and perform the work. Users will also need to attribute authors and Government & Resilience for distributing works in journals and other media of publication.
4. Rights of Authors
Authors retain all their rights to the published works, such as (but not limited to) the following rights:
1. Copyright and other proprietary rights relating to the article, such as patent rights,
2. The right to use the substance of the article in future works, including lectures and books,
3. The right to reproduce the article for own purposes,
4. The right to enter into separate, additional contractual arrangements for the non-exclusive distribution of the article's published version (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal (Government & Resilience).
5. Co-Authorship
If the article was jointly prepared by more than one author, any author submitting the manuscript warrants that he or she has been authorized by all co-authors to agree on this copyright and license notice (agreement) on their behalf and agrees to inform his or her co-authors of the terms of this policy. Government & Resilience will not be held liable for anything that may arise due to the author's internal dispute. Government & Resilience will only communicate with the corresponding author.
6. Royalties
Being an open-access journal and disseminating articles for free under the Creative Commons license term mentioned, the author(s) are aware that Government & Resilience entitles the author(s) to no royalties or other fees.








